Betsuper Privacy Policy
Cookies and What Happens if You Disable Them, How Long We Keep Your Data and Your Rights to Access and Deletion.
Cookies and What Happens if You Disable Them
Our site uses cookies and similar technologies to remember your preferences, analyse traffic, and improve your experience. These small text files are stored on your device when you browse the lobby and related pages. If you turn off cookies in your browser settings, you can still access the site. However, some features may not work as intended, such as personalised content or session management. Your browsing experience may be less convenient as a result.
How Long We Keep Your Data
We retain your contact form submissions and associated data only for as long as necessary to fulfil the purpose for which you provided it. Once the matter is resolved, we delete or anonymise your information within a reasonable period. Server logs are kept for a limited time, typically up to 12 months, after which they are securely deleted. We do not hold any personal data for longer than required and regularly review our records to ensure they are removed when no longer needed.
Your Rights to Access and Deletion
Under Malaysian personal data protection law, you have the right to request a copy of the personal data we hold about you. You can also ask us to correct any inaccuracies or delete your information when it is no longer needed for the original purpose. To exercise these rights, simply contact us through the contact page on this site. We will respond to your request within the time frames required by law. There is no charge for making such a request, and we will take reasonable steps to verify your identity.
Why We Hold Your Information
The information you submit through the contact form is used solely to respond to your enquiry, provide the assistance you requested, and improve our customer service. We do not use it for any other purpose without your consent. Server logs help us understand how visitors use the platform, diagnose technical problems, and maintain the security and stability of the site. This data supports our legitimate interest in operating a reliable and safe online casino information service.
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Who We Share Your Data With
We share your personal information only with trusted third parties who provide services on our behalf, such as analytics providers and hosting companies. These processors act strictly under our instructions and are contractually bound to protect your data. We never sell your personal data to any third party. Your information is not used for marketing by others without your explicit consent. We may disclose data if required by law, but only to the extent necessary to comply with legal obligations.
What We Collect and When
When you use the contact form on this site, you provide your name, email address, and the message you send. We collect this information only when you voluntarily submit it, for example to ask a question or request support. Our web server automatically records technical details each time you visit. This includes your IP address, browser type and version, the pages you view, and the date and time of your visit. This data is collected without any action on your part.
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